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Have questions or need support? Reach out to our team.

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, at Industrial Marketing, we strive to ensure that all product images accurately reflect the item you receive. However, slight variations in color may occur due to lighting and screen settings. Rest assured, all products are 100% genuine from M/S The Fabric Project and M/S The Interior Source.

Where can I view my sales receipt?

After placing an order, you will receive a confirmation email along with your sales receipt. You can also request a copy by contacting our customer support team or visiting our Lahore office directly.

How can I return an item?

To return an item, please contact our support team within 7 days of delivery. The product must be unused, in its original packaging, and accompanied by a receipt. We’ll guide you through the return process from there. Please note, customized fabric cuts and sale items are non-returnable.

Will you restock items indicated as “out of stock?”

Yes, we regularly restock our inventory. If a product is marked “out of stock,” feel free to reach out to us and we can provide an estimated restock date or recommend a suitable alternative from our Durafab or digitally printed fabric collections.

Where can I ship my order?

We ship across Punjab and the northern areas of Pakistan. Orders can be delivered directly to your provided address. For bulk orders or special delivery requirements, please contact our Lahore-based team for assistance.

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